Shipping request

If you would like to send items to JENOPTIK Industrial Metrology Germany GmbH, please use this online form first. We will then send you an RMA number (Return Material Authorization). Please add the RMA number to the address field of your shipment.

If we cannot find an RMA number in the address field, processing your request may take longer.

* = Mandatory fields

Company

Customer number

Country

First name

Name

Street/Number

Postcode/City

Phone

Reason for shipping request Maintenance Warranty Repair Calibration Other

Maintenance

Maintenance contract available Yes No

Number maintenance contract

Desired date

Please describe any errors that may occur in as much detail as possible

Do you need a rental device to bridge the waiting time? Yes No

Warranty or repair

Please describe the error in as much detail as possible

Do you need a rental device to bridge the waiting time? Yes No

Calibration

Please enter the desired date

Part(s) to be sent in:

Description

Material number

Serial number

Other

Please describe your request

Upload up to 3 files (inspection plan, photo, etc.)

Declaration of consent*

I consent,

that JENOPTIK Industrial Metrology Germany GmbH or the Jenoptik Group company responsible for my request as well as authorized sales partners, may process my e-mail address and my other personal data entered in the contact form in order to contact me by e-mail, telephone or otherwise and send me information on products and services offered by the Jenoptik Group. I am entitled at any time to receive information on the personal data stored about me and I can request the rectification, erasure or blocking of individual personal data. I can withdraw this declaration of consent at any time without giving reasons. Besides, I took notice of the Data protection declaration on the contact form.

** Example of a nameplate with material number and serial number